1. How long does order preparation take?
Orders are prepared within 1–3 business days of payment confirmation; you will be notified via email if an item is out of stock.
2. How long does delivery take?
International shipping takes 7–16 business days after dispatch; customs clearance may extend delivery times. A tracking number will be provided upon shipment.
3. Can I return the item?
You may request a return or exchange due to quality issues within 15 days of receipt. Returns or exchanges are not accepted for items damaged by the user or items that have already been used.
4. How do I make a payment?
We accept PayPal; order preparation begins only after payment is successfully processed.